Frequently Asked Questions, or FAQs, as they're affectionately known, are a staple on the majority of informational and e-commerce websites. You can find them on a wide range of super popular sites, from Newegg to Digg, from Myspace to ABC.

Unfortunately, they're a cop out.

FAQs are a quick way to address an issue, but like the trivia section on Wikipedia, there's likely a better place to put it. Let's take Digg as an example and see how this can be improved.

Two Digg Examples: Taking Advantage of FAQs for Your Users' Benefit

Taking a look through Digg's FAQs, we stumble across this one:

I am getting a bad IP address warning when I try to login. What can I do?